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Not Great

Story from nhs.uk

"Not Great "

About: Holmcroft

Been waiting for the Doctor to call me back called yesterday my Doctor was off they said will get her too call you back tomorrow its now 6:55 pm receptionists said see what I can do she’s gone home now. don’t think it’s going to happen same last month in my test results says Dr needs to speak to patient that was a week ago I am worried sick don’t know who to talk to.

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Responses

Response from Holmcroft 6 days ago
Holmcroft

Submitted on 14/05/2024 at 13:52
Published on nhs.uk at 13:52

Good afternoon,

Firstly I would like to thank you for taking the time to leave feedback on your recent experience, I do apologise that this wasn't a positive one however.

I would like to apologise for the worry that not having this telephone call has caused you. I will chase this with the GP as a matter of urgency and get her to call you back today.

With kind regards, Diane Salmons, Operations Manager at Holmcroft Surgery.

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