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very Helpful

Story from nhs.uk

"very Helpful "

About: Eltham Palace Pms

I went for my appointment on 10/05/2024 at 3pm and was notified my appointment was actually the day before. The receptionist was very understanding and helpful and was still able to squeeze me in for a slot at 3:20pm.

I couldn't believe I got the dates wrong but she was so helpful and understanding. In the past I haven't I have had issues being able to see anyone but today made up for all of that as she was so helpful and understanding.

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Response from Eltham Palace Pms yesterday
Eltham Palace Pms

Submitted on 19/05/2024 at 21:41
Published on nhs.uk at 21:41

Dear patient

I am so pleased that you had a good experience at the practice

We do regularly discuss all feedback with our staff , so lovely positive feedback like this is very encouraging for staff .

Thankyou

With kindest regards

Jo Gilby

Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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