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Really good caring staff

Story from nhs.uk

"Really good caring staff"

About: Islington Central Medical Centre

Urgent problem. Needed to spk to doctor. Call arranged within hours. Listened, acted, helped. One hiccup. Email address of practice not checked for upto 3 days. So I called saying I'd sent info they asked that way. They took this on board found the email, consulted the doctor and he immediately did the urgent hospital referralI needed. The attitude of all was fantastic: caring, helpful, quick in recognising and addressing my needs.

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Responses

Response from Islington Central Medical Centre 4 days ago
Islington Central Medical Centre

Submitted on 16/05/2024 at 17:13
Published on nhs.uk at 17:14

Dear Mr Filochowski,

Thank you for your constructive and helpful feedback which will be shared with all. It will definitely help lift team morale.

Kind regards,

Islington Central Medical Centre

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