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"Excellent care undergoing hernia repair surgery"

About: Queen Margaret Hospital / Day Surgery

(as a service user),

The location is the day surgery unit at Queen Margaret Hospital, Dunfermline Scotland.

I was admitted for day surgery, first thing in the morning, was out again by 7.30pm feeling that the many staff involved, without exception earned my full trust and more.

I was so impressed with the teamwork, communication - with each other - with me, attention to detail, listening to past medical history issues and following this up with examination of previous case notes.

The staff showed no signs of undue stress or burnout that you hear so much about in the media. They were calm, methodical, self-assured and efficient.

I can't think of a single thing it would be reasonable to ask for improvement in.

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Responses

Response from Nicolle Scott, Charge Nurse / Trainee Nurse Practitioner, Day Surgery Unit, Queen Margaret Hospital, NHS Fife 3 weeks ago
Nicolle Scott
Charge Nurse / Trainee Nurse Practitioner, Day Surgery Unit, Queen Margaret Hospital,
NHS Fife
Submitted on 15/05/2024 at 10:19
Published on Care Opinion at 10:28


picture of Nicolle Scott

Dear Greg827,

Thank you for taking the time to leave us your lovely feedback.

We are delighted that you were impressed with our teamwork and communication and that you had a positive experience with us when you attended recently for your hernia repair.

Hope your recovery is going well.

Best wishes,

Nicolle & the Day Surgery Team

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