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"They did their best, but the letter was concerning"

About: Community Therapy Services / Bassetlaw Community Therapy

(as a relative),

They did their best to help with mobility issues by providing various pieces of equipment.

The only criticism is the letter sent after an osteoporosis check was done. It was sent to a patient with dementia and extremely limited mobility, yet it advised 150 minutes per week of exercises such as walking, swimming or dancing! All of these were obviously not possible.

This piece of advice could be distressing for a dementia sufferer. The letter was not tailored for the client at all. I feel it should have been possible to either:

a) Not send the letter at all or,

b) Delete the paragraph relating to exercise.

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Responses

Response from Miranda Walsh, Team Leader, Bassetlaw Urgent Community Response Team and Bassetlaw Community Therapy Team, Community Health Services 2 weeks ago
Miranda Walsh
Team Leader, Bassetlaw Urgent Community Response Team and Bassetlaw Community Therapy Team,
Community Health Services
Submitted on 14/05/2024 at 12:29
Published on Care Opinion at 12:29


Dear lepushh73

Thank you for your feedback, I will talk to my team regarding the letter and see if we can make some adjustments to ensure that it is more tailored to the patient.

Kind regards,

Miranda Walsh

Team lead UCR and Therapy Bassetlaw

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