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It was a pleasure to feel someone was taking the time to rea...

Posted By induseq59

"It was a pleasure to feel someone was taking the time to really help Dad"

About: Mental Health Services for Older People – Community (County) / Bassetlaw Community Mental Health Team (CMHT)

(as a relative),

My father was seen in his home on 3-4 occasions by an Occupational Therapist from the mental health services for older people.

She was extremely helpful and found solutions for difficulties Dad was having. She has arranged for a physio to come and see Dad, she arranged for his alarm pendant to be changed to a wrist pedant which he prefers and now wears all the time. She has obtained a trolley which Dad can wheel his breakfast to the lounge. She showed my Dad how to use the bath lift.

She was very patient and also spoke to dad about his mood and understood he is missing his wife who is in a care home.

It was a pleasure to feel someone was taking the time to really help Dad.

Thank you.

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Responses

Response from Bev Bennett, Community Service Manager, Mental Health Services for Older People, Nottinghamshire Healthcare NHS trust last week
Bev Bennett
Community Service Manager, Mental Health Services for Older People,
Nottinghamshire Healthcare NHS trust

Submitted on 22/05/2024 at 09:18
Published on Care Opinion at 09:18

Thank you for taking the time to give such lovely feedback. Our teams really appreciate hearing how their support has helped both patients and their families. We hope your father continues to benefit from the adaptations put in place and maintains his independence at home for a long time to come.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Emma Townsend, MHSOP Patient Safety Lead, Governance Team, Mental Health Services for Older People, Nottinghamshire Healthcare NHS Foundation Trust last week
Emma Townsend
MHSOP Patient Safety Lead, Governance Team, Mental Health Services for Older People,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 22/05/2024 at 09:24
Published on Care Opinion at 09:27

Hi

Thank you so very much for taking the time to share such wonderful feedback, we really do appreciate it. I'm so glad to hear that our person centred approaches have been of benefit to your Dad and I hope this has improved his wellbeing. Best wishes to you both.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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