This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Outstanding assistance "

About: Kenyon Medical Centres

I would like to express my sincere gratitude to Michelle the assistance at chace avenue. I was very sick experiencing piercings pains from my spin to my chest. Michelle told me that the surgery was fully booked but with my explanation I should go to the walk in centre or the a&e. After some 10 mins she called that she had ground out of hour cancellation. I met an amazing doctor requested for an ecg and blood pressure monitor as my blood pressure was 160/110. In the morning I called spoke to a lady who said we are fully booked. I asked to speak to Michelle who knew my situation from the day before. She found space for me to see the nurse. Michelle took her self into my situation she served my life . Just going above and beyond with her care am at home and feeling better. From her greeting to the end end of my conversation I felt being cared for. Thanks Michelle you bring the best at Kenyon medical center. We need more like Michelle. Not we are fully booked and put the phone down do more like Michelle.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kenyon Medical Centres last week
Kenyon Medical Centres
Submitted on 13/05/2024 at 10:31
Published on nhs.uk at 10:31


Dear Mrs Nyabvure,

Thank you for your review. Patient feedback is important to us and we are happy to hear your experience was positive. I will ensure your comments are passed onto Michelle.

Kind regards

Kenyon Medical Centres

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k