I spent six nights in the hospital being treated for pneumonia. Medical attention was excellent, very focussed and detailed. I was disappointed by the lack of communication between doctors and myself and doctors and nurses. On one occasion I was told by the doctor that I might go home that day. When I heard nothing more I sought out the doctor to find out what was happening and was told. ‘Oh no you’re not going home today, it will be later in the week’. On the final day the doctor said I would go home that afternoon. By 5pm I heard nothing more so spoke to the nurse who said they didn’t know I was to go home. A letter was prepared for me but as the pharmacy was closed I was sent home with one pill for the next morning and a friend had to go to the hospital the next day to collect the rest of my prescription. Better communication would have prevented these problems.
"Excellent medical care but poor communication "
About: Queen Elizabeth Hospital Birmingham Queen Elizabeth Hospital Birmingham Birmingham B15 2WB
Posted via nhs.uk
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