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Care Opinion

Made me feel physically and emotionally supported

Posted By Ally Bally

"Made me feel physically and emotionally supported"

About: Forth Valley Community Services / Macmillan One to One

(as the patient),

When I was diagnosed with breast cancer I immediately turned to MacMillan for help and I was so fortunate to find an amazing local “MacMillan One to One Team”. I was chosen by Karen who made me feel physically and especially emotionally supported either by a home visit, phone call or text. I knew she was always by my side throughout my treatment. Karen has been the best and I can’t thank her and her team enough for what they do. They definitely deserve a massive pat on the back. I hope never to need the service again but I know I have made a friend for life. Thank you from the bottom of my heart ❤️ 

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Responses

Response from Jane Niblo, Manager/Macmillan Advanced Clinical Nurse Specialist, Macmillan One to One, NHS Forth Valley last week
Jane Niblo
Manager/Macmillan Advanced Clinical Nurse Specialist, Macmillan One to One,
NHS Forth Valley

Lead nurse for the Macmillan One to One team, who provide psychosocial support to people affected by cancer. The aim of the team is to maximise quality of life by completing a Holistic Needs Assessment (HNA) with the patient and agree on an individualised care plan, usually completed in the patient's home. The team provide physical, emotional and practical support, whether following diagnosis, after treatment, or anytime after suffering long-term consequences of cancer and its treatment.

Submitted on 22/05/2024 at 09:22
Published on Care Opinion at 09:27

Thank you so much for this feedback. Telling people how you feel about the impact our team has made on you (in particular Karen) is extremely important and valuable to us as a service. We thrive to ensure people affected by cancer have guidance, support and information in order that they can carry on living their lives, so thank you for letting us know we have achieved this for you.

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