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"The whole process went extremely well"

About: Outpatients Services / MSK physiotherapy outpatients

(as the patient),

I attended a course of physiotherapy in the Mater Outpatients Dept. Due to issues with my hip and back.

The whole process went extremely well. 

Calvin the physiotherapist was very clear, concise and caring in all his interactions with me. I carried out his instructions which I feel dramatically improved my mobility. 

I am so thankful and happy with the results of my physio and would attribute much of this to the care and consideration shown to me by Calvin. 

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Responses

Response from Barney Kennedy, Assistant Service Manager MSK T&O PH, Physiotherapy, Belfast Health and Social Care Trust last week
Barney Kennedy
Assistant Service Manager MSK T&O PH, Physiotherapy,
Belfast Health and Social Care Trust
Submitted on 10/05/2024 at 17:02
Published on Care Opinion at 17:03


Hi hawknq97,

Thank you for taking the time to share your feedback on the experience you had while attending Calvin at the MSK Physiotherapy Department in the Mater Hospital.

It is always great to hear such positive feedback. This is one of the ways that we can be assured that the level of care we provide is in line with the high standards we aim to achieve.

I will pass this feedback onto Calvin and I know he will really appreciated the positive comments.

Many thanks,

Barney Kennedy

Physiotherapy Assistant Service Manager (MSK, T&O, PH)

Belfast Health and Social Care Trust

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