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I am so grateful for their care and kindness

Posted By Trust&care 24

"I am so grateful for their care and kindness"

About: Royal Victoria Hospital / Radiology

(as the patient),

I am just out of the Belfast Trust Royal Victoria Hospital Imaging Centre after a lower abdominal Ultrasound.

I was treated with the upmost respect, dignity, kindness and compassion from two amazing colleagues - Jane the Radiographer and Agnieszka the Health Care Assistant.

I was anxious, worried but they both put me at ease. From when I first met Agnieszka at reception who also introduced me to Jane. I cannot thank  them both enough for making the whole procedure experience easy and very dignified.

I believe they both deserve a massive shout out of thanks for all they both did for me. I wondered how I could thank them so I felt care opinion would be the best way to express and share my thanks to them both.

I am so grateful for their care and kindness. Best wishes to them both. 💐 

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Responses

Response from Gary Burke, Imaging Service Improvement Manager, Imaging, Belfast Health and Social care Trust 4 days ago
Gary Burke
Imaging Service Improvement Manager, Imaging,
Belfast Health and Social care Trust

Submitted on 16/05/2024 at 19:29
Published on Care Opinion at 19:29

Dear Trust&care24,

My name is Gary Burke and I am the Service Improvement Lead for Imaging Services at BHSCT.

Thank you for taking the time to publish your story on Care Opinion. We strive to deliver a patient centred service that empowers our patients throughout their healthcare journey.

I will ensure this amazing feedback is shared with Jane and Agnieszka.

Best Wishes,

Gary

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