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Care Opinion

Well done all .❤️.

Posted By John736

"Well done all .❤️."

About: New Stobhill Hospital / Day Surgery New Stobhill Hospital / Trauma & orthopaedics

(as the patient),

I was diagnosed with Osteoarthritis in both needs, with both needing replaced. I was recently admitted at Stobhll hospital for knee replacement. I was quite apprehensive when I arrived but the staff in the reception ward were terrific. Put me at ease and told me the plan of action for the day . 

I was taken for surgery, where the team there were equally as good .

After surgery I was taken to ward 27 where I was well looked after and informed that I had received a partial replacement and the surgery was successful.

Fiona and Clare were brilliant, gave me everything I needed . Daniel the Physio came round late afternoon and got me walking and doing stairs with my crutches. He was pleased with my efforts and informed me I was getting out. Admitted, had surgery and discharged all in under 12 hours . Fantastic.

Sometimes our NHS get a hard time but not from this happy customer.

Well done all .❤️.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 weeks ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 17/05/2024 at 14:16
Published on Care Opinion at 14:16

picture of Kevin Torbet

Dear John736

Thank you for sharing your positive experience following your recent knee replacement surgery at Stobhill Hospital. We are delighted to hear that you felt well cared for throughout your stay.

It's wonderful to know that the staff were able to put you at ease and clearly explain the plan for the day. We're also pleased that the surgical team and the staff in Ward 27, including Fiona, Clare, and Daniel the Physio, provided excellent care and support during your recovery.

Your feedback is incredibly encouraging and will be shared with the entire team.

Kind regards

Kevin

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