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They were polite, courteous & helped my husband

Posted By antlians54

"They were polite, courteous & helped my husband"

About: Adult Health & Support Services / Physiotherapy

(as a relative),

My husband had a knee replacement in early February. He was discharged with Physio Care at home. His first session was a week later and the 2 physios who visited our home were polite, courteous & helped him tremendously.

They left and gave him instruction how to do his exercises until his next appointment.

It was so much better for him to be at home doing his exercises as he worked hard and Rocio explained every movement with him and showed care & compassion when informing him of his knee movements and by doing so he made a great recovery in mid April. 

I have absolutely no criticism of this service and we both sincerely can only say a big Thank you for his after care and Personally his Physiotherapist Rocio. 

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Responses

Response from Nicola O'Donnell, South Lanarkshire University Health and Social Care Partnership last week
Nicola O'Donnell
South Lanarkshire University Health and Social Care Partnership

Submitted on 09/05/2024 at 17:41
Published on Care Opinion on 10/05/2024 at 08:44

Thank you so much for taking the time to share your husbands story with us.

I am really pleased to hear that the Physiotherapy you received from Rocio and the team was so beneficial to your husband's recovery. I know that recovery and rehabilitation following surgery can be difficult so it is fantastic that with guidance and compassion from the community team and with the commitment and the motivation from your husband that he has made such fantastic progress.

I hope that this continues and he is able return to all the activities that are important to him. I will be sure to share your story with Rocio and the team.

Thank you

Nicola

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Response from Karen Maclure, Service Manager, Service Manager - East Kilbride Locality, South Lanarkshire Health & Social Care Partnership last week
Karen Maclure
Service Manager, Service Manager - East Kilbride Locality,
South Lanarkshire Health & Social Care Partnership

Submitted on 09/05/2024 at 18:24
Published on Care Opinion on 10/05/2024 at 08:43

Dear antlians54

Thanks for getting in touch with such lovely feedback. I will absolutely share it with Rocio and the team.

I'm so happy to hear that your husband is recovering well and he has worked so hard with the physios in his recovery at home.

Wishing you both well

Karen

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Response from Therese McKenzie, Team Lead Physiotherapist, ICST EK Physiotherapy, South Lanarkshire University Health and Social Care Partnership last week
Therese McKenzie
Team Lead Physiotherapist, ICST EK Physiotherapy,
South Lanarkshire University Health and Social Care Partnership

Submitted on 10/05/2024 at 11:42
Published on Care Opinion at 11:54

Dear antlians54,

Thank you for sharing your husband’s experience of physiotherapy at home after his knee replacement. I am delighted to hear Rocio’s guidance and kindness has had such a positive impact on his recovery coupled with his hard work and determination – a winning combination! I’ve passed on your thanks to Rocio and she greatly appreciates your acknowledgement.

Thanks again and wishing you both the very best,

Therese.

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