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Very Helpful

Story from nhs.uk

" Very Helpful "

About: St Mary's Hospital

I'm writing back to the problem my daughter had on her ivf, she had a video call yesterday, we are very pleased this has been resolved thank you, and thank you to the nursing team so very much for reaching out to us and listening to what we had to say , thank you 😊

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Responses

Response from St Mary's Hospital last week
St Mary's Hospital

Submitted on 09/05/2024 at 09:05
Published on nhs.uk at 09:05

Dear Anonymous,

Thank you for your positive comments posted on the NHS website regarding the conversation you shared with Gynaecology at St Marys Hospital.

It was very kind of you to take the time to write and compliment the staff as it is always good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to read that you thought that your issue had been resolved and that you felt you had been listened to.

I can assure you that we have passed on your thoughts to the Quality Lead who will share your comments with the staff involved.

Yours sincerely

Richard Medway

Patient Experience Team

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