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Excellent Medical Attention

Story from nhs.uk

"Excellent Medical Attention "

About: 188 The Practice

I had an excellent phone consultation with a very knowledgable and thorough doctor, within an hour of initially contacting the surgery, as I was very ill. The doctor’s diagnosis and treatment were totally accurate. The whole process was seamless and I was invited to have a follow up consultation the following week, which reassured me that I was on the road to recovery. It was a very good experience.

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Response from 188 The Practice last week
188 The Practice

Submitted on 09/05/2024 at 14:56
Published on nhs.uk at 14:56

Dear Patient,

Thank you for your feedback.

We are pleased to hear that, when you were unwell, our triage process allowed you to receive appropriate and timely care. Your comments will be shared with staff as part of our process of continuous learning.

Kind Regards.

Ryan Bentley - Practice Manager

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