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badly

Story from nhs.uk

"badly"

About: The Tunbridge Wells Hospital

my husband got metal in his eye while working, his eye hurt a lot and watered. we waited two hours before the nurse asked some questions and told us to wait another 3 hours. this is normal??? there are cases when people can wait, but there are really cases when you just need to get help first... I'm shocked... I don't understand the system...

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Responses

Response from The Tunbridge Wells Hospital last week
The Tunbridge Wells Hospital

Submitted on 10/05/2024 at 11:08
Published on nhs.uk at 11:08

Good morning,

Thank you for taking the time to provide us with feedback on your recent experience. I am sorry to learn of the concerns you raise and would kindly request that you contact the PALS Team using the contact information provided below in order that we may discuss your concerns further.

Kindest Regards,

Sylvia

PALS Officer

Maidstone & Tunbridge Wells NHS Trust

01622 224960/01892 638953

mtw-tr.palsoffice@nhs.net

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