"Disappointed with my recent experience"

I am disappointed with my recent experience at Abbey Medical Centre. Yesterday, at 8:00 am, I called the GP's to enquire about booking a blood test. The receptionist informed me that she could only schedule morning appointments and advised me to call back at 13:30 if I wanted an afternoon slot. When I called back exactly at 13:30, I was then told that there were no routine appointments available and was advised to try again the next day. However, upon calling today, I learned that the GP was closed for staff training. It's been incredibly frustrating to make three separate calls and still not secure an appointment. It almost feels like a bad joke. This situation is absolutely disgraceful, and it's left me feeling hopeless about receiving timely medical treatment.