Our mother - in her 90s - was recently admitted to Hairmyers hospital. The care she received from ambulance crew, Drs, and nurses that we came into contact with was excellent.
Due to how unwell mum was, she was admitted for end of life care, as a family we cannot express in words how much the care, compassion and kindness shown to mum and us as a family meant.
The staff in ward 18b cannot be praised enough for how they made what was a very difficult time much easier to bear. The professionalism and compassionate care from all staff is second to none.
The hostess on the ward could not have been kinder, offering breakfast, tea soup as we were at mum's bedside 24hrs a day for four days.
This professionalism and care made us feel that her dignity and individuality was restored as we felt this had been lost due to dementia and being in a care home.
The nursing staff brought a light hearted feel to a sad situation and gauged well how as a family we would react to this staying respectful.
Nothing was ever too much trouble for them and they attended to mum's needs promptly allowing her the dignity to pass peacefully.
Thank you once again, this will stay with us as a family and help us moving forward.
"Mother's care"
About: Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB University Hospital Hairmyres / Care of the Elderly (Wards 13-16) University Hospital Hairmyres Care of the Elderly (Wards 13-16) G75 8RG
Posted by Grewm96 (as ),
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