"Diabolical Waiting Times "

This is not the 1st this has happened ,time arrive in good time for my appointment after a hour wait ( with a packed waiting room full of patients complaining) I go to reception and ask how much longer to be honest it felt like the response was just to placitate their shambolic running of the unit , sick of turning up and usually waiting over a hour to be seen , if appointments are being made at least make sure you’re not having a overload of patients where it’s impossible to run to a timetable , bearing in mind you have the added burden of parking costs , imo worst hospital in London and that includes A&E ,where you’re treated like a inconvenience instead of someone who feeling unwell , time for some changes Convid ( not a spelling mistake ) isn’t a excuse anymore , pitiful receptionist and long long waiting times make this experience awful especially when you’re in poor health , I know I’m not the only patient feeling like this , the board with proud to care ( obviously a joke ) had numerous comments about long waits obviously West Midd isn’t listening