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There are no words

Story from nhs.uk

"There are no words"

About: Chatfield Medical Centre

I have had to wait over 5 weeks for an appointment. Need bloods let me know in advance despite letter confirming this. Cannot move forward till bloods done tried to sr d be to walk-in clinic despite the fact I am on crutches. Didn’t listen to me.. didn’t appear to care. General poor service.

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Responses

Response from Chatfield Medical Centre last week
Chatfield Medical Centre

Submitted on 08/05/2024 at 12:37
Published on nhs.uk at 12:38

Dear Patient

Thank you for your comments. We value feedback from patients as this helps us improve patient care and services. In order for me to investigate the issues you have raised I would be grateful if you could email with details and who you spoke to. Renata Johnstone Practice Manager Renata.Johnstone@nhs.net

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