This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Absolutely no complaints at all

Posted By pyxisbj63

"Absolutely no complaints at all"

About: Ilfracombe Tyrrell Hospital

(as the patient),

A recent audiology test was my first outpatient contact with Ilfracombe Community Hospital since to moving into the area.

It was a faultless experience. I was made to feel welcome on arrival for the appointment and the receptionist took care in directing me to the relevant waiting area.

The friendly audiologist (Lou?) could not have been more helpful. The test procedure was clearly explained and conducted with care and attention from start to finish - and my questions were answered thoroughly. Absolutely no complaints at all. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Claire Banks, Head of Audiology (Northern Services), Audiology (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 3 days ago
Claire Banks
Head of Audiology (Northern Services), Audiology (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 31/05/2024 at 12:13
Published on Care Opinion at 12:13

Hi pyxisbj63

Thankyou so much for your lovely words. I'm glad you had a positive experience with our service in Ilfracombe. I will pass on your message to the rest of the Audiology team and the reception team at the community hospital.

Best wishes

Claire Banks

Head of Audiology

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Community Hospital & Hub Manager (Northern Services), Ilfracombe Community Hospital (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 3 days ago
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 31/05/2024 at 12:51
Published on Care Opinion at 12:58

Hello pyxisbj63,

Thank you for taking the time to give us a review. I am delighted that you had a positive experience with us. The staff at the Tyrrell Hospital take pride in doing a good job and will be happy to hear their efforts have been successful.

Best Wishes

Charlaine Cooper

Community Hospital Manager

Ilfracombe (Tyrrell) Community Hospital

Opinions
Next Response j
Previous Response k