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"It was a very good experience"

About: Outpatients Centre / Dermatology

(as a service user),

I had an appointment booked for 9 am and dead on 9 am I was taken through to have a mole removed. 

David did the procedure, and Vicky helped. They were tremendous. They both put me at ease, they were honest about what to expect, and David kept talking to me to put me at ease. 

I was out by 9:20 am. It was a very good experience, and I was done and dusted in no time. The information I got for aftercare was pretty good too. 

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Responses

Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley 6 days ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley
Submitted on 14/05/2024 at 16:12
Published on Care Opinion at 16:12


Thank you for taking the time to let us know how your visit went.

It is always great to get feedback, and particularly pleasing to hear you felt reassured after your appointment.

Hopefully everything is healing well and you didn't feel too uncomfortable afterwards

Thanks again

David

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