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"The Blind Leading the Blind!"

About: Outpatients / Fracture Clinic

(as the patient),

My knee injury in late April was caused by me closing a window blind in the house, not my best move I would say.

I ventured to the Forth Valley Hospital in Larbert for my diagnosis and ultimately operation/Post operation care that I am receiving at the moment.  

Over all of my visits so far I could not believe the level of care/support and professionalism I received and witnessed.

I am fully aware of the stress and strain the NHS community has been under over the past few years and so to see this in person even after an injury I was blown away.

It was like Stars in Your Eyes getting through the vapists and smokers at the front entrance, I found this the least impressive part of my whole experience.

On one side of the door a team willing and able to supply remarkable experience and outcomes ,and the other side people not helping themselves in my opinion.

All in all thank you very much to the whole team, A+ all round.

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Responses

Response from Kevin McCloskey, Senior Charge Nurse, Orthopaedics & Trauma, NHS Forth Valley 3 days ago
Kevin McCloskey
Senior Charge Nurse, Orthopaedics & Trauma,
NHS Forth Valley
Submitted on 17/05/2024 at 11:26
Published on Care Opinion at 11:26


picture of Kevin McCloskey

Dear Derek372

I am sorry to hear you have sustained an injury to your knee.

Thank you for taking the time to leave you very positive and kind comments and thanks.

It is always good to hear of good patient experiences as we do try to put our patients at the centre of what we do. I will pass on your feedback to the team who will be delighted to here it.

I wish you a speedy recovery

Kind regards

Kevin McCloskey

Senior Charge Nurse

Trauma and Orhtopaedics

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