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"The attention and care at every stage was absolutely first class"

About: Forth Valley Royal Hospital / Day Surgery Forth Valley Royal Hospital / Orthopaedics

(as the patient),

After x-rays to confirm my left knee needed replacement, I had a consultation with Mr Mahmood and was put on the waiting list. 

I recently had a full knee replacement. 

The attention and care at every stage was absolutely first class. After 1 night in hospital I was discharged. 

I can’t speak highly enough about all areas of care that I received and have tremendous admiration for FVRH staff.

That care and attention continued with the Anthropology staff with phone calls in the proceeding weeks for advice about medication and recuperating.

This after care was excellent nothing was any bother to the Anthropology staff. Many thanks to all staff of FVRH. 

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Responses

Response from Mandy Clark, Senior Charge Nurse, Ambulatory Care/Day Surgery, NHS Forth Valley 6 days ago
Mandy Clark
Senior Charge Nurse, Ambulatory Care/Day Surgery,
NHS Forth Valley
Submitted on 14/05/2024 at 12:41
Published on Care Opinion at 12:41


Dear James927

Thank you for taking the time to provide feedback on your recent stay in Day Surgery.

I am delighted to see you had a positive experience and you were able to go home after 1 night.

I will pass on your lovely comments to the whole team, wishing you well in your recovery

Kind regards

Mandy and DSU team

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Response from Kevin McCloskey, Senior Charge Nurse, Orthopaedics & Trauma, NHS Forth Valley 3 days ago
Kevin McCloskey
Senior Charge Nurse, Orthopaedics & Trauma,
NHS Forth Valley
Submitted on 17/05/2024 at 11:37
Published on Care Opinion at 11:37


picture of Kevin McCloskey

Dear James927

Thank you for providing your very positive and kind feedback regarding you care for your knee replacement. It will be my pleasure to pass on you comments to the Arthroplasty team who will be delighted to read them.

We do try to care of a high standard in a person centred way so it reassuring when we get it right for our patients.

I hope you recovery continues to go well and thank you again

Kind regards

Kevin McCloskey

Senior Charge Nurse

Trauma and Orthopaedics

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