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Quick and efficient

Story from nhs.uk

"Quick and efficient "

About: Malvern Health Centre

I used the online service to book an appointment and received a phone call about an hour later, giving me an appointment for later that morning. I was seen within a short time of arriving.

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Responses

Response from Malvern Health Centre last week
Malvern Health Centre

Submitted on 10/05/2024 at 11:34
Published on nhs.uk at 11:34

Dear Anonymous,

Thank you for taking the time to post a review of your experience. We feel the triage system has improved the access to the surgery, as well as the quality of the service we can provide to our patients. It is pleasing to see you found the system to be accessible and efficient.

Sean Whittall

Practice Operations Lead

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