"Outstanding staff"

I was brought to A and E by ambulance after a heavy fall outside. I was seen and given tests, pain treatment and x-rays by care staff, and eventually saw a doctor who confirmed a fracture to my shoulder, and fitted me with a special sling to immobilise the shoulder whle it healed. I would have been allowed to go home at that point, but I passed out, so I was kept in for tests and observation until the following afternoon when I was allowed home. I could see for myself how busy A and E was. I had a long wait, but staff were working flat out to deal wth many patients. All the staff I saw were patient, cheerful and kind in spite of the pressure they were under, and I am grateful for the care I received.