This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"appaling appointments system"

About: Aurora Medcare

just trying to book an appointment is like trying to see the wizard of Oz or win the lottery ring after ten for non urgent apps see if you get one before they run out huge call queues, don't do online booking either

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Aurora Medcare 4 days ago
Aurora Medcare
Submitted on 15/05/2024 at 11:18
Published on nhs.uk at 11:18


Dear Glenn, I am sorry to hear you have find it difficult to obtain an appointment at the practice. We are under extreme pressure coping with the demand for appointments. We are looking into offering online booking for appointments and better ways to improve patient access. Did you know you can use the econsult service located on our website? www.auroramedcare.co.uk

We are working hard to improve access and hope you will see results of this soon. Sincerely, Kamal Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k