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"Excellent services"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

I’ve been struggling with symptoms for a few weeks and have seen a couple of different doctors (not one has asked me about my sexual history), I saw the sexual health team this morning and their pragmatic and straightforward approach was very refreshing.

I felt at ease and able to discuss my fears openly.

Cath was very reassuring and explained what would happen next. I had some swabs and bloods taken. And on visual examination Cath was able to confirm what I suspected, some medication and advice was given to me.

I initially felt a little apprehensive about attending the open clinic, but I was met by the most lovely team. No one was judgemental, just very understanding.

I await the test results, but after this morning I cannot rate the team highly enough.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 4 days ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion
Submitted on 16/05/2024 at 13:57
Published on Care Opinion at 13:57


picture of Andrew Garratt

Hi Grusyn75,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I have shared your story with Cath and she will be pleased that she was able to reassure you and give you a diagnosis and treatment. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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