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"Excellent service."

About: Royal Cornwall Hospital (Treliske)

I was unexpectedly ambulanced to Treliske A&E am.30.4.24 and received excellent treatment.A&E was an impressive operation and made the moreso by the very positive attitudes and bearing of the active participants.Nothing seemed to be too much trouble.Although I had 3 bed-moves in 3 days,they all had been well-considered and I could quite understand the reasons why.Overall,I was hugely impressed with the sheer organisation of this major hospital.The Departure Lounge was a special experience!

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust last week
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust
Submitted on 21/05/2024 at 09:44
Published on Care Opinion at 09:44


picture of Jess Saunders

Dear Anonymous,

Thank you for taking the time to share your experience with us. I was pleased to see that you received excellent care and treatment when you unexpectedly attended the Emergency Department in April. I will ensure that the team receive your positive feedback, I know they will be pleased to receive it.

Thank you again for taking the time to share your story with us.

Best wishes,

Jess

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