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"Excellent experience"

About: Queen Marys Hospital (Sidcup)

I was miffed when my surgery was changed from Lewisham, very near, to Sidcup, but my experience could not have been bettered. I was scheduled to have my gall bladder removed. Arriving half an hour before Planned Care officially opened, I was still welcomed and made to feel at home. The unit is spotlessly clean, the staff bright and cheery at 0630 am on what they said was to be a very busy day. From the check in by a nurse, to the meeting with the registrar, anaesthetist and then the consultant all my many questions were answered, I was prepped, and taken to theatre. The recovery ward in my own room was equally pleasant, and soon I was on my way home, well briefed. Patient communication which I have sometimes found to be confusing was five star in this instance. In the past I've had orthopaedic surgery privately, and this was on a par, if not better, especially regards the nursing staff. I'd certainly request Sidcup should I need to in the future. Many thanks all.

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