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"Excellent care in minor injuries and Emergency Department"

About: The Ulster Hospital / Emergency Department The Ulster Hospital / General Surgery (Ward 3D) The Ulster Hospital / Minor Injury Unit

(as a service user),

I attended minor injuries after sustaining an injury to my chest. I was seen really promptly by a registrar whose name I forget, had an X-ray after a really short wait and was reviewed by Dr Dobbin. The team quickly ascertained that my injury was maybe not so minor and moved me to the main ED via a CT scan. I was admitted from there to a surgical ward.

The whole journey was characterised by people being kind and professional. From the reception desk to the triage nurse, doctors, radiographers and patient experience staff, everyone made me feel less anxious and made sure that I knew what needed to be done.

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Responses

Response from Jenny McMahon, Lead Nurse Surgical Specialties, Surgery - General, South Eastern Health & Social Care Trust last week
Jenny McMahon
Lead Nurse Surgical Specialties, Surgery - General,
South Eastern Health & Social Care Trust
Submitted on 08/05/2024 at 16:42
Published on Care Opinion at 16:42


Dear 419274TJB

Thank you for taking the time to provide an update on your experience and on admission to the surgical ward. Your kind comments will be shared with the team and I wish you well in your continuing recovery.

regards

Jenny

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