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"Poor aftercare after birth"

About: The Tunbridge Wells Hospital

I was booked in for an induction last January, which I was lucky to have had such a wonderful experience with, and no pain relief required. I expressed to the staff how much I'd like to breastfeed, after having a failed experience with my first baby. The support I had recieved was poor with no offer of help from their feeding team. They had discharged us before I was ready as they needed the room, even thought the whole ward was empty. At the point of discharge, I physically could not feed my baby, and I was desperate for help with getting him latched. He had a very bad tongue tie which went unnoticed, despite me telling them I could see he was tied. I explained all this to my midwife who visited after discharge, who then referred me to Crowborough Birth Centre. They were of great help in regards to breastfeeding, and were very knowledgeable in being able to recognise a good and poor latch. So if you are having a baby at Pembury with the wishes to breastfeed, I'd definitely recommend having backup support, like a lactation consultant if you can afford one. But it could've just been my experience, and hopefully it was just a one-off as I feel slightly failed by not receiving the support which I shouldn't have had to beg for.

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Responses

Response from The Tunbridge Wells Hospital last week
The Tunbridge Wells Hospital
Submitted on 08/05/2024 at 10:49
Published on nhs.uk at 10:49


Good morning,

I was sorry to read of your experience with the lack of aftercare/support you received with feeding your baby prior to discharge from the hospital. I was pleased to read that you found the staff at Crowborough Birth Centre knowledgeable and helpful. We shall of course share your experience with both teams and thank you for bringing this to our attention. Should you wish to discuss your experience further, please do contact us using the contact information below.

Kindest Regards,

Sylvia

PALS Officer

01622 224960/01892 638953

mtw-tr.palsoffice@nhs.net

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