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I thought they were a credit to their profession

Posted By SBFH

"I thought they were a credit to their profession"

About: Scottish Ambulance Service / Emergency Ambulance

(as a relative),

Following a nasty experience of sudden loss of balance, vomiting and being unable to get off the floor, my mum was assessed by paramedics and then taken to hospital.

They were calming, empathetic and professional and kept me updated.

When she didn't want to go to hospital they provided a reasoned explanation and treated her as an individual and this helped her to agree to be admitted, and she is still in hospital.

I thought they were a credit to their profession (I didn't catch their names). 

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Responses

Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service last week
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service

Submitted on 07/05/2024 at 15:55
Published on Care Opinion at 15:55

Dear SBFH

Thank you for sharing your story. I am glad that you are happy with the care received.

If you would like me to pass on your thanks to the ambulance crew may I ask that you email our Patient Experience Team with your name, Care Opinion name and the address and date we attended.

I do hope you are feeling better now.

Kindest regards

David

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