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Exceptional support from the dentistry team

Posted By Jilbg74

"Exceptional support from the dentistry team"

About: NHS Grampian / GDENS (Grampian Emergency Dental Service)

(as a service user),

I was incredibly nervous and having excruciating pain. I was welcomed by two wonderfully supportive, compassionate and experienced dental staff. They were so patient with me and supported me to overcome my anxiety.

My dental work was fantastic and the experience gave me confidence in future dental work.

Thanks so much 

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Responses

Response from Lisa Convery, Dental Nurse Team Manager, GDens, NHS Grampian last week
Lisa Convery
Dental Nurse Team Manager, GDens,
NHS Grampian

Submitted on 10/05/2024 at 13:24
Published on Care Opinion at 13:24

Dear Jilbg74

Thank you for taking the time to share your positive experience with us!

We are very happy to hear that our dental staff were able to provide you with the support and care you needed to support you to overcome your anxiety.

Creating a welcoming and comfortable environment for all our patients is our top priority, and it's incredibly rewarding to know that we achieved that for you.

We're also delighted that you're pleased with the outcome of your emergency dental treatment and that it has now gives you confidence you needed for any future dental visits.

It takes courage to overcome nervousness and anxiety, so well done to you also for taking that step!

Best Wishes

Lisa

Dental Nurse Team Manger - Unscheduled Dental Care

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