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Care Opinion

Fantastic care

Story from nhs.uk

"Fantastic care"

About: Stepping Hill Hospital

I recently had an appointment in the endoscopy department Stepping Hill.

From checking in to being discharged I was treated with the upmost respect and 100% care.

All the staff involved were professional and polite.

Thank you to all the staff in the department, you made me feel relaxed and you were very friendly.

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Responses

Response from Aoife Isherwood, Patient Experience Facilitator, Stockport NHS Foundation Trust last week
Aoife Isherwood
Patient Experience Facilitator,
Stockport NHS Foundation Trust

Submitted on 08/05/2024 at 14:44
Published on Care Opinion at 14:44

Good afternoon,

Thank you for taking the time to give us this valuable feedback. It was nice to read how well you were cared for in the Endoscopy department. I know these procedures can be stressful so it was lovely to see how reassured you were.

Your feedback has been shared with the Manager and Lead Nurse who appreciated hearing your lovely comments. These will also be shared with the wider team.

Kind regards

Aoife Isherwood

Patient Experience

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