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Big improvement

Posted By Rng8899

"Big improvement"

About: Newham General Hospital / Diabetic medicine

(as the patient),

The diabetic nurse was kind caring and understanding she listened to me well this time.

Big improvement from my previous phone chats in the past. 

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Responses

Response from Barts Health NHS Trust, Senior Complaints Officer, Barts Health NHS Trust last week
Barts Health NHS Trust
Senior Complaints Officer,
Barts Health NHS Trust

Submitted on 21/05/2024 at 15:35
Published on Care Opinion at 15:35

Dear Rng8899

Thank you for taking the time to share such positive feedback about your experience with the Diabetic nurse at Newham General Hospital. It most rewarding to learn that you have witnessed an improvement in the service and that you felt listened to, and that the nurse was kind and caring. We will ensure that your kind words are shared with the department who we know, will be happy to receive this.

Kind regards
Central Complaints Team
Barts Health NHS Trust

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