"Difficult to get appointment practise"

Helpful GP appointment the Doctor listened and acted upon my symptoms. The appointment system leaves much to be desired. The app needs checking regularly to ensure it is working correctly, I reported its malfunction to the receptionists and was told it was working, it clearly was not as I and others agreed that they had tried unsuccessfully to log on. A simple check would help. As I was in the surgery I tried to make an appointment for 2 weeks time and was not allowed, I was told to ring up instead another day as their quota had been reached. I don't want to wait on the end of a phone line for 1 hour to likely be turned away.