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"They worked great as a team"

About: Outpatients / Fracture Clinic

(as the patient),

I recently attended the plaster room at Forth Valley Royal Hospital. Two weeks earlier I had flat foot reconstruction, tendon in my foot replaced and spring ligament reconstruction.

The nurses in this department were to remove the staples (50 in total!) from the 2 wounds on either side on my foot. I was very nervous about getting this done but the nurses were very reassuring and kind. I had two student nurses - Shannon and Sophie and a more senior nurse - Nicole. They worked great as a team....Nicole and Sophie gently removing the staples and Shannon doing a great job right by my side talking to me and keeping my mind off what was happening. 

I returned to the same department,  as I had been feeling anxious about my wounds and just wanted to make sure all was ok. I saw Shannon again - it was so nice to see her friendly face again! Again I was treated with such kindness and Shannon was reassuring that was all ok and this was backed up by more senior nurse Julie. I felt so relieved. They told me that if I was unsure about anything or had any questions I was just to phone them. I did end up phoning the department with a question and they give me plenty of advice and were happy to help. 

Thank you to these nurses for all their help.

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Responses

Response from Kevin McCloskey, Senior Charge Nurse, Orthopaedics & Trauma, NHS Forth Valley 2 days ago
Kevin McCloskey
Senior Charge Nurse, Orthopaedics & Trauma,
NHS Forth Valley
Submitted on 17/05/2024 at 11:46
Published on Care Opinion at 11:46


picture of Kevin McCloskey

Dear Camper72

Thank you for posting such kind and positive feedback regarding you care in the plaster room. I am glad that the staff and students that delivered your care were able to put you at ease and reassure you. We do try to put patients at the centre of what we do and if is so encouraging to hear that our values are being passed on to the next generation on nurses.

It will be my pleasure to pass on your comments and thanks to the staff involved and wish you a speedy recovery

Kind regards

Kevin McCloskey

Senior Charge Nurse

Trauma and Orthopaedics

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