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"Public holiday discharging"

About: General Surgery / General Surgery (Ward 7 & 8) General Surgery / Upper GI, Oesophageal and Hepatobiliary Surgery (Ward 11)

(as the patient),

I must say that the treatment from staff has been magnificent. It is a privilege to be treated by some of the most knowledgeable, kind professionals that any organisation employs, and although I have made a previous opinion on a member of staff, I'll have to repeat their caring (sic) attitude.

I was admitted to hospital with severe pain in my oesophagus and treated with drugs that the pain team have stated I need. However, I was told I was to be discharged without any of these necessary drugs to control my pain that I need. I had overdosed on them at home because of the extreme pain that I could not control, and had little, or none, of them left. Thus, I needed a supply to cover until I could get a prescription after the public holiday had ended.

The surgeon on duty said I could not get them (this later shown to be totally wrong) and I was to go home and suffer extreme pain for three days until I could get a prescription.

I was advised by other staff to go home, dial 111 and get readmitted, which is correct procedure but I feel is such a waste of NHS resources.

I have no ill will or personal views on the surgeon who this relates to but if I am admitted again in the future to ward 7 or 11, I am sure they will be so petty and uncaring that they seem to be!

Thank you again for the great service I have received by every other member of staff in ward 7 and 11.

PS Since I can't get these drugs from the NHS direct I am lucky a friend of mine is on similar medication to me, and can supply me with them until my doctor reopens. I know this is totally wrong, but so is the treatment I received by the surgeon!

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