"Put me at ease with reassurance and communication"

I brought my son in to have a nose fracture manipulated back into place.

The admission staff were super efficient and we were seen not long after arrival by the surgeon and anaesthetist. The theatre team were superb. I went down to the anaesthetic room with my son where we were shown empathy and kindness as he was sedated. The recovery team were excellent and put me, mum, at ease with reassurance and communication. 

Overall what I initially thought was going to be a harrowing experience turned into the total opposite. This is definitely a vocation to these staff, a love for their job and the children they look after. 

Thank you all, from a Mum.