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Helpful, welcoming, informative, supportive.

Posted By magpiecr44

"Helpful, welcoming, informative, supportive."

About: Independent Living Centre

(as a relative),

Dad’s mobility health has deteriorated fast. We were new to all this, we didn’t know were to go, what to do etc.

We were given a stick, then bought a second hand walker, but we began thinking what else would be helpful.

This is when we found out about the Independent Living Centre. They were very helpful, welcoming, informative, supportive. Dad had an assessment with an occupational therapist, who asked dad questions, explored his difficulties. He was able to test drive indoor walkers, bed pull up supports.

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Responses

Response from Mia Burnard, Senior Administrator (Northern Services), Independent Living Centre (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last week
Mia Burnard
Senior Administrator (Northern Services), Independent Living Centre (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 09/05/2024 at 11:00
Published on Care Opinion at 11:00

picture of Mia Burnard

Dear magpiecr44,

Thank you very much for taking the time to leave us a feedback. I have shared this with the team and to the Occupational Therapist who saw your dad, and they too would like to say thank you for the kind words.

We're happy that you and your dad found your visit to the centre a positive experience. We hope the information and advice given will be helpful to your dad's continued independence.

Please do not hesitate to reach out to us should you have any other questions, we're happy to be of service.

Thanks again for your feedback!

Best wishes,

Mia

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