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Concerns

Story from nhs.uk

"Concerns"

About: Hull Royal Infirmary

Wife had cancer op then chemo, she suffers rheumatoid arthritis and during chemo had to have her rheumatoid medication stopped.

9 weeks after her last chemo the trust did not get in touch with my wife to reinstate it, I contacted rheumatology hull and they said she would have to see rhumatoligist at end of may 2023.

This means my wife has gone without her medication for 10 weeks or more.

multi-disciplinary team (MDT) is a group of trained staff from different areas of healthcare, who meet together every week, to discuss the care of individual patients.

The above did not happen now my wife will suffer without her rheumatoid medication.

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Responses

Response from Judi Cole, Patient Experience Project Officer. , Patient Advice and Liaison Service, Hull University Teaching Hospitals NHS Trust 6 days ago
Judi Cole
Patient Experience Project Officer. , Patient Advice and Liaison Service,
Hull University Teaching Hospitals NHS Trust

Submitted on 21/05/2024 at 13:33
Published on Care Opinion at 13:33

Thank you for placing your posting on the Care Opinion website. We are sorry to read of your recent experience with the delay in your wife's medication. I do hope this has been rectified now. We would like to share your comments with the multi-disciplinary team, so that they can learn from this incident.

In order to do this, we would like to invite you to contact our Patient Advice and Liaison Service (PALS) who will be able to take further details and advise accordingly. The PALS service can be contacted on:

• Telephone: (01482) 623065

• Email: hyp-tr.pals.mailbox@nhs.net

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards

Patient Experience Department

Hull University Teaching Hospitals NHS Trust

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