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The care I am receiving is fantastic

Posted By Woolsey patient 12

"The care I am receiving is fantastic"

About: Mid-Ulster Hospital / Rehabilitation ward

(as a service user),

I got transferred from the RVH  to mid ulster hospital, a lot closer to my family here.

The care I am receiving is fantastic. As I’m elderly person , one for the lovely girls help me sort out my phone - think she was called Laura - she was so patient with me.

All the nurses are so good, caring, the food is good here too. 

The physio team are very good, very informative about the steps I have to take to get me back on my feet, feel very included in the conversation and plan. 

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Responses

Response from Catherine Ward, Physiotherapist Lead, Physiotherapy, Mental Health service, Learning Disability, Domicillary Care, NHSCT 3 weeks ago
Catherine Ward
Physiotherapist Lead, Physiotherapy, Mental Health service, Learning Disability, Domicillary Care,
NHSCT

Submitted on 07/05/2024 at 13:12
Published on Care Opinion at 13:23

Hello Woolsey patient 12.

I am one of the Clinical Lead Physiotherapy team in the Northern Trust. Thank you very much for sharing your story. I am very happy to hear that you have had a positive experience of the care you received in the Mid Ulster Hospital. I will ensure that the physiotherapy team locally are made aware of your comments and I wish you well in your ongoing recovery.

Regards

Catherine Ward

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Response from Claire Bond, Lead Nurse Community Hospitals, Community Care, NHSCT 3 weeks ago
Claire Bond
Lead Nurse Community Hospitals, Community Care,
NHSCT

Submitted on 08/05/2024 at 09:14
Published on Care Opinion at 09:14

Dear Woolsey patient 12,

My name is Claire Bond and I am the Lead Nurse over the rehab ward in Mid Ulster Hospital.

Thank you for taking the time to leave this story. I am delighted to hear that you are receiving fantastic care- I will make sure the share this will all the staff especially Laura as they will all be delighted.

I hope your ongoing recovery goes well.

Warmest Wishes,

Claire

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