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"A very positive experience"

About: Lincoln County Hospital / General surgery

(as the patient),

I was diagnosed with kidney cancer in Feb 2024 and was told the only way to deal with this was to remove my kidney.

I had not been in hospital for many years and for many reasons had a really bad opinion of hospitals/NHS so I was not looking forward to anything to do with coming in to hospital and having an operation.

I must say it was actually nothing like what I had expected, in fact a very positive experience, from going into the Surgical Admissions Lounge, to being discharged with my time spent on Hatton ward, I can't express how good every single member of staff were.

The staff's treatment of me and everyone else on that ward while I was there can only be described as excellent, completely restored my faith in the system. If I were told I had to go in again, I would not worry at all, we are so lucky to have it and the staff that work in it

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Responses

Response from Sharon Kelham, Matron, Surgery, Head & Neck management, United Lincolnshire Hospitals NHS Trust last week
Sharon Kelham
Matron, Surgery, Head & Neck management,
United Lincolnshire Hospitals NHS Trust
Submitted on 08/05/2024 at 07:21
Published on Care Opinion at 07:21


Dear Kevin kidney

Thank you for taking the time to send us this lovely feedback relating to your recent experience. I am so pleased to hear your care was of the high standard we always aim to achieve. I will share this with the teams and know that they will very much appreciate your kind comments

I wish you well in your on-going recovery

Kind regards

Sharon

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