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A cheery and delightful person

Posted By Jimmy64

"A cheery and delightful person"

About: Fife Community Services / Community Treatment and Care (CTAC)

(as the patient),

Community treatment and care staff, Fife.

I recently attended at my local surgery to have blood taken. I always dread this, and am always nervous.

I found the practitioner, Tracy, to be a cheery and delightful person to deal with.

After introducing herself and checking my details she put my mind at rest, allowing me to relax, and before I knew it, my bloods were taken.

Well done Tracey, put an old man's mind at rest.

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Responses

Response from Karen Nolan, Clinical Services Manager, Immunisation Services / CTAC, Health & Social Care Partnership 5 days ago
Karen Nolan
Clinical Services Manager, Immunisation Services / CTAC,
Health & Social Care Partnership

Submitted on 14/05/2024 at 20:23
Published on Care Opinion at 20:23

picture of Karen Nolan

Good evening Jimmy64.

Thank you so much for taking the time to share your experience. I am delighted to hear that you were made to feel at ease and that all went smoothly.

I will ensure this is shared with the wider Team, and. if you let me know where you had the blood taken I can pass this onto Tracy directly.

Best Wishes

Karen

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