"Rude staff - made to feel like a nuisance "

I read the reviews here but didn’t really pay a huge amount of attention as this clinic is local and convenient to me. I wish I had listened to them more closely.

I called ahead to let the clinic know I was stuck in a little traffic but was on my way to my appointment. I wanted to be considerate and it was still 10 minutes before my time.

The receptionist was very unhelpful and said she would see if the nurse would stay a little longer. I was anticipating being 2-3 minutes late.

When I got to the appointment (two minutes early) the nurse was stood at the door tapping her foot at me. I wasn’t even late! She was brutal with taking my bloods and I didn’t even have a chance to say I was quite nervous about having my blood taken. She didn’t speak to me throughout the whole appointment other than to check my details. My arm is very sore and will certainly bruise.

I was made to seem like a nuisance despite the fact I’d done everything in my power to be the opposite of that.

Would not recommend going here, especially if you’re a little nervous like I am. I really felt unwelcome.