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"So friendly and professional"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

I was recently a patient at the Day Surgery Unit at QMH. I was so nervous about my operation but the staff put my mind at ease from the minute I walked in. 

Every single staff member I spoke with were so friendly and professional. Special thanks go to Nurses Ali, Rachel and Karen. Support Workers Fiona and Ali. John from theatre. Aneasthetisits John and Louise and ODP Chris and of course my surgeon Dr Lim.

You are all amazing and a credit to the NHS, I cannot thank you all enough! 

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife last week
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 07/05/2024 at 15:28
Published on Care Opinion at 15:28


picture of Nola Cassidy

Dear echosj79

Thank you for taking the time to share feedback regarding your experience at day surgery, I'm glad to see that you were happy with your care and were put at ease by all of the team. I will share your very kind words with the teams especially those who you have mentioned.

We wish you well in your recovery

Nola and the Day Surgery Team

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