"Traumatising "

Appointment time at 9:30 didn’t get seen until 11:30 and then went in for surgery at 4pm, had to wait in dark room with very uncomfortable chairs and tv that only had the news on. Received no explanation for why the waiting time was so long, seemed to be the norm. That wasn’t even the worst of it. Was suppose to be sedated however it didn’t work and when I tried to tell them it hadn’t worked no one did anything then the local anaesthetic also didn’t work I was crying in pain struggling to stay still whilst the surgery was happening. Afterwards no one could explain why the sedation hadn’t worked and didn’t receive much comfort to try and calm me down afterwards as I was hyperventilating. All nurses previously had told me I wouldn’t feel a thing and the sedation would make it so that I was so out of it I’d have no clue what was happening and little memory of the surgery however I remember everything. I have no words to explain just how awful the experience was and I truly would have never put myself through it if I’d known that was how it was going to be.