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"Excellent care and service"

About: Southmead Hospital

I came in with my autistic son, the Doctor listened to him and communicated with him with compassion and patience. He was dealt with quickly and efficiently as he was feeling very overwhelmed and anxious. We also met some really lovely auxiliary staff who helped him with a wheelchair after overhearing about his difficulties.

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Responses

Response from Southmead Hospital 2 days ago
Southmead Hospital
Submitted on 14/05/2024 at 09:10
Published on nhs.uk at 09:10


Dear Carer

Thank you for leaving this positive feedback. I am pleased to hear that your son's appointment went well, and I wish him well with his ongoing treatment.

Best wishes

Leanne Malpas

PALS and Complaints Manager

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