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Care Opinion

A long wait but efficient care at a high standard…

Story from nhs.uk

"A long wait but efficient care at a high standard…"

About: New Cross Hospital

The A&E is an incredibly busy department with very long waits for everything from triage to test results.

My care was handled very well by professionals who,although rushed off their feet, were kind and thorough.

Yes I had to wait several hours so be prepared to wait and to wait alone during busy periods as relatives will be asked to leave if departments are busy.

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Responses

Response from Christine Rock, Patient Experience Advisor, The Royal Wolverhampton NHS Trust 2 weeks ago
Christine Rock
Patient Experience Advisor,
The Royal Wolverhampton NHS Trust

Submitted on 03/05/2024 at 16:46
Published on Care Opinion at 16:46

Thank you very much for taking the time to post comments regarding your recent patient experience.

I will share your comments with our staff and wish you well.

Kindest regards

Alison Dowling

Associate Director of Patient Relations

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